FDA and USDA compliance, handled end to end.

Two products, two very different regulatory tracks

People assume that food is food. US Customs and Border Protection does not. At the port your shipment is screened by Partner Government Agencies through the ACE system, and which agency reviews it depends entirely on what is inside the box.

Freeze-dried fruit for human consumption is regulated by the FDA alone. That is the fast lane. Animal-origin pet treats are regulated by both the FDA and the USDA, specifically APHIS Veterinary Services, which controls animal-product imports to protect US livestock. That second layer is where importers get blindsided.

The animal-origin barrier

The US restricts animal-origin products based on the animal-disease status of the origin country. Ruminant products such as beef, lamb and goat generally need an APHIS import permit, a veterinary health certificate from the origin authority, and processing that satisfies APHIS. Proving that the freeze-dry and processing steps meet the requirement is the difference between clearance and destruction.

The refusal nobody budgets for

The FDA holds pet treats to a zero-tolerance standard for Salmonella. Animal-derived treats are the most refused pet category, and a single positive at the port can trigger detention on future entries. We manage this at origin with batch testing before export and documentation that travels with the cargo.

Top reasons shipments get refused

1. Missing or incorrect FDA Prior Notice
2. No Foreign Supplier Verification Program on the US side
3. Misbranding and labeling violations
4. Adulteration such as Salmonella or filth
5. An unregistered foreign facility

How we prevent the refusal before the box is sealed

We close these gaps upstream. We confirm facility registration and eligibility, coordinate the APHIS permit and veterinary certificate, prepare Prior Notice and support the importer FSVP, build US-compliant labels during production, and test at origin. By the time the container leaves Turkey, the answer to every question customs can ask is already in the paperwork.

Customs, and freight from Turkey

At the port, entry is filed in ACE with the agency message set. A clean file gets a may-proceed. The logistics help too. Freeze-dried product is ambient stable for 18 to 24 months with no cold chain, transit runs 12 to 15 days, and consolidation happens at origin.

This is general information on US import compliance and not legal advice. Specific eligibility depends on current FDA and USDA requirements at the time of import.